Order FAQ
Online Orders
Assistance with ordering
Please note that the order process is provided by our partner cleverbridge AG. The online ordering process
uses SSL (Secure Socket Layer) encryption to ensure safe and secure transmission of all of the data you have entered.
If you have further questions regarding the order process, please call
- +1-866-522-6855 or +1-312-922-8693 (international) in the US
- +49 221 222 45-45 in Europe
or send an email to cs@cleverbridge.com
You can find further contact information on cleverbridge's customer service page.
Methods of payment
The online order process supports the following methods of payment:
- Credit Cards (Visa, MasterCard, American Express, Diners Club)
- Debit Cards (Switch, Solo)
- Bank/Wire Transfer
- Check
Delivery
All products can be downloaded from our website. The license keys are delivered by email.
After the online purchase is completed, the license key
is generated and sent to the email address that you have specified in your contact
details.
Purchase Orders
Established companies can order ej-technologies' products with
purchase orders.
Please request a written quote online on our website
or contact ej-technologies' sales department by
email. Instructions for ordering with a purchase order, product IDs and fax numbers
will be provided on the quote.
Please use a company letterhead to submit the purchase order and include the
product IDs as well as the
email address of the person you would like to have the license information sent to.
The vendor needs to be made out to cleverbridge and not ej-technologies.
Please send purchase orders to:
